A small group of staff have been meeting to do a book study on Crucial Conversations. This month the team discussed the following key points to reflect on during your interactions with others.
-Be sure to reflect on prior to a conversation what you would like the outcome to be for the topic AND the relationship with the peer
- Think prior to a conversation of how you want to clarify your story
-Allow all in the conversation to clarify their story before moving to solutions or questions
-Remember that safety is not synonymous with comfort in a conversations, just like being unsafe is not synonymous with uncomfortable conversations
-Consider how you would act in a conversation if the topic was something your really wanted
-Try to empathize the the postion of all in the conversation
-Consider what your style under stress is. This link will take you to a brief survey to assess your style.
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